Providing home support services across Poole, Wimborne, Bournemouth, Christchurch and The New Forest
Yes, no problem. We understand that sometimes your family may need additional support in looking after your needs and we can stand in when needed.
Yes. All of our team members have successfully completed an Enhanced Disclosure and Barring Service (DBS) check.
Yes. We have Professional Indemnity insurance of up to £5m as well as appropriate business insurance for our vehicles.
Yes. Our team have all had training in Food Hygiene, Safeguarding and Manual Handling.
Yes. We will agree our pricing with you and this will not change during the course of your care plan which would typically be for a 12 month period.
No. There is no contract to sign and no minimum hours. We simply ask that if you want to change or cancel an agreed visit then you give us at least 48 hours notice or you may still get charged.
No. We will invoice you at the end of each month and you can pay by credit card, debit card or bank transfer.
Yes, no problem. Just let us know and we will arrange for a different team member to look after your support plan. Naturally, we will be keen to know what issues you may have but we are here to ensure you are happy and comfortable with your support visitor.
No. We are a local business only covering Wimborne, Poole, Bournemouth, Christchurch and The New Forest with a dedicated team of employed support helpers.
We will agree your support plan at our initial visit and then, typically, this will start with 48 hours.
No. We do not provide regulated care services but we can help with reminding you about medication or collecting it for you.
Our services are open to anyone 18+.